FAQS

Please find the answers to some of the most frequently asked questions below.

How long does my Over 50s Life Cover Plan last?

You’ll be covered for life as long as you pay your premiums. What’s more, once you reach the age of 90 you stop paying premiums but your cover will carry on until you die or if you claim a terminal illness pay out. However, if you stop paying premiums before you’re 90, your plan will stop and you won’t get anything back.

Do you offer joint life cover policies? 

No. But you can make sure each of you is covered by each taking out an Over 50s life cover policy.

 Will the pay out be taxed?

The pay out on death won’t attract Income Tax and Capital Gains Tax, but it may be subject to Inheritance Tax unless your policy is written in trust. This reflects our current understanding of the law and the HMRC practice, which can be subject to change.

Will you stop or reduce my life cover if I get ill?

No. We only stop your cover if you stop paying your premiums before the age of 90.

When do I stop paying into the plan?

Unlike some other providers, you only pay your premiums until you reach the age of 90. After that, you don’t have to pay any more premiums, but you are covered for life.

Can I cash in my policy?

No. Your over 50s life cover policy isn’t a savings plan and has no cash in value at any time. It only pays out when you die or claim serious or terminal illness benefit. If you cancel your policy within the first 30 days you’ll receive all of your premiums paid back.

Will my Over 50s Life Cover Plus premium ever increase?

No. Even as you get older or if you become ill.

What do you class as tobacco products?

Tobacco products include:

  • cigarettes
  • cigars
  • pipes
  • hand roll tobacco
  • snuff and chewing tobacco

For the purpose of clarity, nicotine replacement products will be classed as any product that gives a regular dose of nicotine to help stop someone from smoking.

These products include:

  • nicotine gum
  • nicotine inhaler
  • nicotine nasal spray
  • nicotine lozenges
  • nicotine patches and e-cigarettes

This list doesn’t include everything considered a tobacco product or nicotine replacement therapy. If in doubt, please contact us.

How can I pay my premiums?

You pay your premium by Direct Debit. It’s easy and convenient and means you don’t need to worry about forgetting to make a payment. It’s unlikely there will be any mistakes, but if anything is paid in error you’re covered by the Direct Debit guarantee, which means you’ll get a refund.

How do I or my family make a claim?

The time will come when your loved ones will need to make a claim. It is important that they notify us of your death as soon as possible and they can do this by calling one of our UK-based team on 0800 028 1112.

To process the claim as quickly and efficiently as possible we will need to see the Death Certificate or a certified copy. Once we have received this, we will send a claim form to the person(s) entitled to claim under the policy. As soon as we have received the completed claim form together with any other documents requested, we will process and pay the claim as quickly as we can. All original documents will be returned.

Please make sure you retain the policy documents in a safe place and let your next of kin know where to find them.

TALK TO US

You can also apply over the phone by calling  on:

01743 23000

We’ll be here from 9am to 5pm Monday to Friday

PG Protect Ltd is an appointed representative of Godiva Broker Management Limited which is authorised and regulated by the Financial Conduct Authority.
Godiva Broker Management Limited’s FCA Number is 616500